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Privacy Policy - Back To Basics

Effective Date:

This Privacy Policy outlines how Back to Basics collects, uses, and protects personal information obtained from participants in our outdoor activities and programs. By enrolling or participating in any of our program, you consent to the terms of this Policy.

Information Collection:

  1. Personal Information: We may collect personal information such as

    • Personal identification - Name, Date of birth, Gender.

    • Contact information – Address, Phone Number, Email.

    • Health information – Medical condition

    • Emergency contact information

    • Travel documents

    • Consent forms and waiver

  2. Payment Information:

    • If payment is required for enrolment in programs, we may collect payment information such as credit card details or billing information to process payments.

  3. Participant Feedback:

    • We may collect feedback or testimonials from participants regarding their experiences in our programs. Participation in feedback surveys is voluntary.

Information Use:

  1. Safety and Communication: Personal information collected is used to ensure the safety of participants during activities and to communicate important information regarding program.

  2. Program Improvement: Participant feedback may be used to improve the quality of our programs and services.

  3. Marketing and Promotions:

    • With your consent, we may use your contact information to send promotional materials or updates about upcoming programs, events, or special offers. You may opt out of marketing communications at any time.

Information Sharing:

  1. Third-Party Service Providers: Sharing personal information with third-party service providers who assist us in operating our programs, processing payments, or delivering services will be done after prior permission. These service providers are contractually obligated to protect the confidentiality of personal information, they may only use it for specified purposes and not share the details further.

  2. Legal Compliance: We may disclose personal information if required to do so by law or in response to valid legal requests, such as court orders, or government investigations.

Data Security:

  1. We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

  2. While we strive to protect personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of personal information.

Data Retention:

  1. We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy or as required by law. When personal information is no longer needed, we securely dispose of it in accordance with applicable regulations.

Rights of individual:

  1. Individuals can access and request correction of their personal information. Consent for the use of information can be withdrawn at any time.

Consent:

  1. Users can cancel the trip as per the specified timeline before the date of trip. A portion of the booking amount may be deducted as outlined in the cancellation policy.

Refund Policy:

  1. Refunds are subject to company’s policy. Refunds for cancellation are provided as per the specified timeline before the trip, with a deduction as outlined in the cancellation policy.

  2. Refund policies will be devised as per the date of purchase till the date of the trip. As the date of the trip gets closer, the refundable amount will get decreased simultaneously.

Updates to Privacy Policy:

  1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify participants of any material changes to the Policy by posting the updated version on our website or sending a notification via email.

Equipment Buy and Hire Policy:

  1. Back to Basics offers equipment for hire or purchase. Users are responsible for the proper use and return of hired equipment as per the outlined terms.

Contact Us:

  1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at mail.thebacktobasics@gmail.com.

By enrolling or participating in our programs, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.